Shipping Overview
At WearZen, we take pride in delivering your carefully curated wardrobe essentials with efficiency and care. Our team processes all orders within 1-2 business days, ensuring your selections—from casual tops to versatile bottoms—are meticulously inspected and packed. We partner with trusted carriers to provide reliable shipping services tailored to your needs, whether you're refreshing your everyday wear or updating your seasonal collection.
Shipping Timeframe
Processing times may vary slightly depending on order volume, but rest assured, we prioritize swift handling. Domestic deliveries typically take 3-7 business days after dispatch, while international shipments may require 10-20 business days. Note that unforeseen circumstances like weather or carrier delays may occasionally extend these estimates. For time-sensitive needs, we recommend placing orders earlier during peak seasons.
Shipping Costs
We offer transparent pricing with options to suit every budget:
- Standard Shipping (10-15 business days): $15 for orders under $60
- Free Shipping (10-15 business days): Automatically applied to orders totaling $60+
All amounts are in USD. During checkout, you'll see real-time shipping cost adjustments based on your cart total.
Shipping Regions
Currently, we ship to most countries across North America, Europe, and select Asian/Australian regions. Some remote locations or areas with shipping restrictions may not be serviceable—you'll be notified during checkout if this applies. Due to evolving international trade policies, we periodically update our serviceable zones; check our FAQ for the latest list.
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number and carrier link. Our system also updates your account dashboard with real-time progress. If you haven't received tracking details within 48 hours of your "shipped" notification, please check your spam folder or contact
[email protected] for assistance.
Delayed or Lost Shipments
While rare, delays can occur due to customs clearance or logistical challenges. If your package exceeds the estimated delivery window by 5+ business days, contact our support team at
[email protected] with your order number. For lost shipments, we'll initiate a carrier investigation after 15 business days and provide solutions per our
Refund Policy.
Customs & Import Duties
International customers are responsible for any customs fees, which vary by destination country. These charges are separate from your order total and typically collected upon delivery. We declare all packages at full value per international trade laws. To avoid surprises, we recommend consulting your local customs office for duty rates before ordering.