Hey there! We’re Wearzen, and if you’re reading this, chances are you’ve got something on your mind—maybe a question, a suggestion, or just a friendly hello. Whatever it is, we’re all ears. Seriously, we started this brand because we believe in real connections, and that means listening to you.
Fun fact: Our founder, Alex, still replies to every single email personally. It’s a habit from the early days when Wearzen was just a tiny idea scribbled on a coffee-stained notebook. Back then, a customer wrote in with a sizing issue, and Alex not only fixed it but ended up redesigning our entire fit guide based on that conversation. That’s the kind of stuff that matters to us.
Got a burning question? Need help with an order? Or maybe you just want to chat about that new collection you’re obsessed with (we get it—we’re obsessed too). Here’s how to reach us:
Prefer typing? Try our live chat during business hours. It’s like texting a friend who happens to know everything about our products.
Let’s be real—without you, we’re just a bunch of people sewing fabric and hitting “publish” on a website. Your feedback shapes everything we do. That cozy hoodie you love? It got pockets because 127 of you asked for them. The midnight blue color? A customer suggested it after her dog chewed up her favorite sweater (RIP, sweater).
So go ahead, hit us with your best shot. Compliments, complaints, or random thoughts—we’re here for it. And who knows? Your email might just spark our next big idea.
P.S. If you’re ever in Groton, stop by! We’ve got coffee, comfy chairs, and a wall of customer photos that’s basically our pride and joy.